Demographic questions are a standard part of many surveys. They can spotlight the opinions of particular groups of people or show gaps in your communication efforts. … Survey Best Practices for Gathering Demographics
Every industry has jargon — commonly used words or expressions that are difficult for non-industry insiders to understand. Many times, we don’t even know we’re using it. … Don’t Let Jargon Hijack Your Message
It might be a bit tougher to engage residents and stakeholders now and in the coming months as we are in various stages of social distancing. … 25 Ideas for Engaging With Your Community
Each May, utilities and public works receive some much-deserved recognition for the services provided 24/7, regardless of weather conditions… or the COVID-19 pandemic. … How to Celebrate Public Works Week Despite the COVID-19 Pandemic
The rise in popularity of the term “fake news” has caused an increasing amount of distrust for legitimate media outlets and journalists … 5 Ways to Fight Fake News
May is the month that utilities and infrastructure receive some much-deserved recognition for the services they provide. This year, Infrastructure Week is scheduled for May 13-20 and Public Works Week is May 19-25. Both are great opportunities to spotlight the important work cities and utilities do year-round.