Happy New Year! It’s a great feeling to have a fresh start with the opportunity to set new goals for the coming year. … New Year’s Resolutions for Better Communication with Your Audience

Happy New Year! It’s a great feeling to have a fresh start with the opportunity to set new goals for the coming year. … New Year’s Resolutions for Better Communication with Your Audience
Thanks to the Flint, Michigan water crisis, water utility managers across the country have been fielding questions from concerned customers and local media … 7 Ways to Communicate the Safety of Your Water Supply
So, you’ve taken the plunge and your public entity now has a social media presence. Everything is going great – you’re getting lots of followers on Twitter or “likes” on Facebook. Then something bad happens. … Combatting Viral Online Misinformation
Nearly a third of adults in the U.S. get at least some of their news from Facebook, according to a Pew Research Center study. Social media is here to stay … Why Utilities Should be More “Social”